Sunshine Telesoft Private Limited
Sunshine Telesoft Private Limited
Andheri West, Mumbai, Maharashtra
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Contact Centre Solutions

We are one of the leading developers & providers of :

Predictive Dialer.
Auto Dialer
Voice Logger
IVR Solutions
Conferencing Solutions
IPPBX

Call Center Software

Call Center Software
  • Call Center Software
  • Call Center Software
  • Call Center Software
  • Call Center Software
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Approx. Price: Rs 3,000 / UnitGet Latest Price

Product Details:

Minimum Order Quantity10 Unit
Software Version3.0
BrandGoautodial
ApplicationInbound and Outbound Dialer. Predictive & Auto mode

Call Centre Autodialer
Linux Asterisk based
highly scalable : upto 100 agents on a single server
all call data reports; includes voice recording
supports PSTN / ISDN / SIP / GSM trunks
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Contact Centre Solution

Contact Centre Solution
  • Contact Centre Solution
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Approx. Price: Rs 3,500 / UnitGet Latest Price
Auto Dialers Preview Dialers Predictive Dialers Automatic Call Distribution System Voice Loggers IP PBX
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  • Minimum Order Quantity: 5 Unit
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Missed Calls Alert Service

Missed Calls Alert Service
  • Missed Calls Alert Service
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Approx. Price: Rs 25,000 / UnitGet Latest Price

Product Details:

Minimum Order Quantity1 Unit
Type of Calls Domestic, Domestic, International, International
Type of Process Inbound, Inbound, Outbound, Outbound

Complete suite of Telephony solutions like:
IVR System
Voice LoggerAuto Dialer
Conference Solutions
IP PBX Solution
VOIP Phones
VOIP Gateways
Missed Call Alert Service
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Additional Information:

  • Port of Dispatch: Mumbai
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Synway 32 port GSM to SIP Gateway with 128 SIM slots

Synway 32 port GSM to SIP Gateway with 128 SIM slots
  • Synway 32 port GSM to SIP Gateway with 128 SIM slots
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Approx. Price: Rs 1.55 Lakh / PieceGet Latest Price

Product Details:

Minimum Order Quantity1 Piece
Network Type2G, 3G, 4G
Number Of Ports32 ports with 128 SIM slots

Synway make GSM to SIP gateway with built-in SIM Bank
16 port with 64 sim slots
32 port with 128 sim slots
3 years warranty with advance hardware standy replacement
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Call Center Management Services

Call Center Management Services
  • Call Center Management Services
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Approx. Price: Rs 30,000 / UnitGet Latest Price

Product Details:

Minimum Order Quantity5 Unit
Communication LanguageEnglish / Hindi

We are trusted by patrons due to providing Predictive Asterisk Dialer. This service is reliable and easy to obtain from us as per specific need. Besides, professionals follow latest technology for offering reliable dialer services.

Based on top of Asterisk and Vicidial, we offers you the best combination of open source as well as the comfort of getting professional support from our highly trained and certified resources

Predictive Asterisk Dialer can be used both in Inbound Mode, Outbound Mode or Blended Mode i.e. one agent can be available for both Inbound as well as Outbound campaign simultaneously, this feature makes dialer distinguish against the competition who can offer either Inbound or Outbound at any given point of time.

It also comes with sophisticated Automatic Call Distribution (ACD) functionality, to ensure that no agent remains idle for more then few seconds before the next call can land, this means 100% improvement in productivity for your center.

Asterisk Dialer platform is a single platform that seamlessly integrates with your existing voice and data systems, whether VOIP, PRI and GSM.

Please contact us if you are in process of setting up new call center or are thinking to save your cost on your dialer.
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Unified Communications Solutions

Unified Communications Solutions
  • Unified Communications Solutions
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Approx. Price: Rs 20,000 / UnitGet Latest Price

Product Details:

Minimum Order Quantity1 Unit
DateAsterisk based

t is a delivery model, which lets you host a variety of communication and collaboration applications and services on cloud Infrastructure. These applications or services are delivered over an IP network, usually the public Internet. UCaaS technologies include enterprise messaging and presence technology, online meetings, telephony and video conferencing. It is known for providing high levels of availability (HA) as well as flexibility and scalability for core business tasks. UCaaS is one of the preferred solutions for small businesses. These businesses use UCaaS to avoid the capital and operational expenses associated with deploying a unified communications solution on their own.
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Voice Recording Software

Voice Recording Software
  • Voice Recording Software
  • Voice Recording Software
  • Voice Recording Software
  • Voice Recording Software
  • Voice Recording Software
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Approx. Price: Rs 5,000 / UnitGet Latest Price

Product Details:

Minimum Order Quantity10 Unit
BrandDUPLICALL
ApplicationIP Call Recording

HIGH LIGHTS:

Support Microsoft Lync 2013/2010 and Skype for Business
DC-LOG is a Full-Time Call Recording system, supports Microsoft Lync 2013 / 2010, and uses world’s leading call recording technology platform which has been certified by Microsoft.

DC-LOG provides high reliability and stability, high flexibility and scalability, can helps enterprise who use Microsoft Lync to deliver remarkable customer experiences across every conversation.

Distributed Deployment and Centralized Management
For recording requirement in branch office, DC-LOG allows you to capture calls through installing a subset of the recording engine at remote location while managing DC-LOG system from a central site. In case a network communication error occurred, DC-LOG system has ability to continue to record and buffer all local calls until the network is recovered.

Security Roles and Permissions
System Administrators can define and redefine user’s roles and permissions for play-backing, downloading, and sending email to prevent unallowed access to recordings.

Robust Search And Playback
DC-LOG offers a wide range of search options to retrieve calls, including search by call date and time, user names, user groups and Caller ID to quickly retrieve calls for playback. In addition, DC-LOG offers an advanced filtering engine to drill down and narrow your search results. Playback is simple and effective. Using any browser, calls can be played easily without having to download and install proprietary client applications. DC-LOG allows users to select and play one call at a time, or to select multiple calls simultaneously. Calls can be annotated or tagged with a user defined ID for easy retrieval.

Web Client User Interface
DC-LOG provides intuitive and feature-rich Webbased user interface. User can do operations, e.g. search, download or play back call recordings, without installing client applications.

Support Record All Lync Conversation
Lync client <> Lync client
PC Lync client <> PSTN
Mobile Lync client <> PSTN

Technical Advantages
• Reliability
• Stable audio-processing foundation
• System alarm & exhaustive log
• Complete backup & restore
• Scalability
• Distributed media storage
• Stand alone or distributed deployment
• Integrating with LDAP Server
• Security
• HTTPS protocol
• MD5 encryption scheme on information storage
• Modularized license management

MOQ: 10 port
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    Call Center Setup Services

    Call Center Setup Services
    • Call Center Setup Services
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    Approx. Price: Rs 5,000 / UnitGet Latest Price
    Inbound | Outbound | Blended

    Domestic | International
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    Additional Information:

    • Minimum Order Quantity: 10 Unit
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    Reach Us
    Sudhir Agarwal (Director)
    No. 511, Crystal Paradise Veera Desai Road, Andheri West
    Mumbai- 400053, Maharashtra, India



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